• We deliver from Monday to Saturday.
• Delivery is free, and you can choose your delivery date when ordering.
• The morning of your delivery day you will receive an email with a time indication of your delivery.

If it is on the website, it is in stock and we can deliver it immediately.

We only deliver in Belgium and the Netherlands. Do you live in another country, such as France, and would you still like to order from us? You can also collect your order from us.

• We install all electric recliners (such as Malmo, Medicare, Palermo, etc.).
• We drop off the manual recliners at the front door. Hereby
  With seats you only have to click the back into the seat and you are done
  finished.
• We drop off the electric box springs and marble tables at the
  door. These items require about 5 minutes of assembly by the customer.
• We send small items such as pillows with Bpost.

This can be done by appointment. Send us an email if you wish to make a collection.

You have the following options:

• Payment upon delivery with Bancontact (most popular);
• Payment online with Visa, Mastercard, KBC online, etc.
• Payment after delivery by bank transfer (this is only possible for service flats or residential care centers.)
• Payment in advance by bank transfer.

• Classical advertising, such as advertisements in magazines or newspapers, is
  duration. Swiss-relax prefers word of mouth advertising and tries
  avoid expensive advertising as much as possible. A good product is the best
  advertisement.
• You will not find us in large and expensive storefronts. This
  immediately results in significant savings in the fixed costs of a
  company.
• Our products go directly from the factory to the
  end consumer. This allows us to avoid several expensive intermediaries.
  We do not have to include the above expenses in the sales price
  of our products. This allows us to provide high quality
  to offer products at democratic prices.

To avoid errors, we recommend doing this via the webshop. It's simple, fast and we will send you an overview by email after receiving your order.

Only what you can find on the site is available. Unfortunately, other sizes and colors are not possible.

Yes, in Roeselare. You can find it here: click here .

Most problems are easy to solve. Just think of a loose or pinched cable. Here you can find the most common problems and solutions.

If it doesn't work, you can also request a repair. Then simply choose your product and complete the questionnaire: click here.

• This varies per product and problem. We can solve most problems on site, which means we can repair them very quickly.
• It is therefore very important to solve your problem in advance
  to describe. Therefore, have your invoice at hand and answer the questions carefully on the repair form.
• You can find the recovery form here: more information .

That is practically not feasible. After all, other brands use different parts, and they are often not compatible.